Privacy Policy

This policy applies to this website, operated by Spanski Law, PLLC (“Spanski Law” or “the firm”), a law firm located at 304 W. Venice Ave, Suite 217, Venice, FL 34285, and to the chat assistant and phone line offered through it. It describes the information collected from visitors and how it is used. It does not replace the confidentiality that applies once someone becomes a client, which is governed by the Rules Regulating The Florida Bar and the firm's engagement agreement.

When you request a consultation or the estate planning checklist, the site asks for information such as your name, telephone number, email address, the topic you would like to discuss, brief answers to a few planning questions, how you prefer to be contacted, and any message you write. If you use the chat assistant or call the firm, what you share there is collected as well. Sending information is voluntary, and you decide how much to include.

Form requests are stored in a secure database hosted by the firm's website provider and delivered to the firm by email through a form-delivery service. They may also be sent to the firm's client-intake software. The information is used to respond to you, to prepare for the complimentary call, and to keep the firm's own records of inquiries. Each kind of information the site collects, and how long it is kept, is listed on the Data Collection page.

If you write a note describing your situation in the consultation form, the topic you selected and that note are sent to an AI program, which writes a short summary and a list of questions for the firm's staff to read before your call. The summary is used only inside the firm, is never shown to you, and is not legal advice. Your name, telephone number, and email address are not sent to that program. The AI Policy explains this in full.

Please keep in mind that email, text messages, chat, and web forms are not fully secure channels. Until an engagement is confirmed in writing, send only what is needed to arrange a conversation, and save detailed or sensitive facts for the call. Sending a form or using the chat does not, by itself, make you a client; see the Disclaimer.

The chat window on this site is an artificial intelligence (AI) program, not a lawyer or an employee of the firm, and calls to the firm may be answered by an automated assistant that uses AI. Both are run by the firm's client-intake provider. Chat conversations and the details you give on a call are shared with the firm so it can follow up, and calls answered by the automated assistant may be recorded and transcribed. Spanski Law does not use this information to train AI models. The AI Policy explains how the firm uses AI and where it does not.

Like most websites, this one is served through a hosting provider whose systems keep standard server logs: the IP address of the visiting device, browser type, pages requested, the referring page, and the date and time. These logs are used to keep the site running securely and to understand, in aggregate, how it is used.

The site may use Google Analytics and Google Ads conversion measurement to understand which pages and advertisements lead people to get in touch. These tools set cookies and collect information about your visit, including the pages you view and the approximate location of your device. Google's use of that information is described in Google's own privacy policy. You can limit analytics cookies through your browser settings or with Google's opt-out browser add-on. Google Analytics does not respond to Do Not Track signals.

The site also keeps its own anonymous visit statistics: the pages viewed, the general type of device, the website or campaign that referred the visit, and whether the phone number was tapped or a form was started or sent. These statistics use a random identifier stored in your browser rather than your name, contact details, or IP address, and they are deleted after 13 months. Browsers that send a Do Not Track or Global Privacy Control signal are not counted.

A few items are stored in your own browser: the website or advertisement that first brought you to the site, and, while you fill it in, an unfinished consultation request, which is cleared when the request is sent or the browser tab is closed.

Some parts of the site are provided by third parties, each of which may set cookies or collect visit data under its own policy:

• Google Reviews, displayed through the Elfsight widget, which loads the firm's public Google Business Profile reviews.
• Google Maps, embedded on the Contact page to show the office location.
• Google Fonts, which serves the site's typefaces and receives a request from your browser when a page loads.
• The chat assistant, provided by the firm's client-intake provider, which loads on the site's pages and records the conversations you start.
• A secure database, hosted by the firm's website provider, which stores consultation and checklist requests and the anonymous visit statistics.
• A form-delivery service, which relays consultation and checklist requests to the firm's email.
• A lead reporting service, which receives a copy of each consultation and checklist request, together with how you reached the site, so the firm can see its calls, chats, and form requests in one place. It does not place anything in your browser.
• Any scheduling tool the firm may add, which will be identified where it appears.

Spanski Law does not control these providers and encourages you to review their privacy policies.

Information collected through the site is used to:

• respond to your inquiry and arrange the complimentary 15-minute call;
• prepare for and follow up on conversations you have requested;
• maintain the firm's records of inquiries and, for clients, the client file;
• operate, secure, and improve the website; and
• measure the effectiveness of the firm's marketing.

Spanski Law does not sell personal information, and does not share it with third parties for their own marketing. Information is shared only with service providers that help operate the site and the practice (hosting, database, email, form delivery, analytics, client intake, chat and phone answering, and scheduling software), each of which is expected to use it only to provide its service; when required by law, court order, or the Rules Regulating The Florida Bar; or as needed to protect the rights and safety of the firm, its clients, or others.

Mobile phone numbers and text message consent are never shared with third parties or affiliates for marketing or promotional purposes. They are shared only with service providers that help the firm send and receive its own messages.

If you provide a telephone number and ask to be contacted, the firm may call you about your inquiry. Text messages are sent only if you check the text message box on the consultation form. Message frequency varies, message and data rates may apply, and you can reply HELP for help or STOP to end messages at any time. The full text message terms are in the Terms of Use.

Email is used to respond to inquiries and, for clients, to communicate about their matters. The firm does not send marketing newsletters unless you ask for them, and every such message includes a way to unsubscribe.

Consultation and checklist requests are kept in the website database for one year, and the anonymous visit statistics for 13 months. Chat conversations and call records are kept in the firm's client-intake system for as long as they are needed to respond and to keep records of inquiries. If you become a client, your information becomes part of your file, which is kept for the period required by the Rules Regulating The Florida Bar and the engagement agreement.

The firm uses reasonable administrative and technical safeguards appropriate to a small law practice, while recognizing that no method of transmission or storage is completely secure.

You may ask what information the firm holds about you from your use of the site, ask that it be corrected, or ask that it be deleted where the firm is not required to keep it. Requests can be made by phone or email using the details below, and will be answered within a reasonable time.

You can also turn on your browser's Do Not Track or Global Privacy Control setting to stop the site's anonymous visit statistics, clear the site's stored information from your browser, choose not to use the chat assistant, and reply STOP to any text message. Cookies can be managed through your browser; disabling them will not prevent you from using the site or contacting the firm.

This website is intended for adults. It is not directed to anyone under 18, and the firm does not knowingly collect personal information from children through it. If you believe a child has sent information through the site, please contact the firm so it can be removed.

This policy may be updated as the site or the firm's tools change. The date at the top reflects the most recent revision, and the current version is always the one posted here.